Privacy Policy

EA Wellness MSO, LLC doing business as Nuoro Wellness (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy describes the information we collect, how we use it, with whom it may be shared, and the choices available to you regarding your personal information when you use our website or receive services, including the RESTART treatment with Dr. Abhinav Gautam.

By accessing our website or providing information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information You Provide Directly

Name, email address, mailing address, and telephone number
Demographic information
Medical or health-related information submitted through intake forms, consultations, or service requests
Billing, payment, or scheduling information
Communications submitted through our website, email, SMS, or phone

Automatically Collected Information

IP address, browser type, and device information
Usage data such as pages visited, referring URLs, click paths, and access times
Cookies, pixels, and tracking technologies

2. How We Use Your Information

We may use the information we collect to:

Provide, support, and coordinate RESTART treatment
Respond to inquiries, schedule appointments, and communicate with you
Send confirmations, reminders, follow-up messages, and service notifications
Improve the performance, functionality, and security of our website
Conduct analytics and evaluate user engagement
Comply with legal, regulatory, and operational requirements

We do not sell your personal information.

3. SMS and Electronic Communications

By providing your phone number or email address, you consent to receive appointment confirmations, scheduling updates, and follow-up communications. You may opt out at any time by replying STOP or contacting us directly.

4. Disclosure of Your Information

We may disclose information collected from you:

Authorized Third-Party Service Providers:

Scheduling and communication platforms
Payment processors
Website hosting and analytics providers
Cloud-based record systems

Legal or Safety Requirements:

We may disclose information when required to comply with legal obligations or protect the rights, safety, or property of EA Wellness MSO, LLC, our patients, or others.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze usage patterns, and enhance security.

6. Data Security

We maintain reasonable administrative, physical, and technical safeguards to protect your personal information. However, no electronic system is completely secure.

7. Data Retention

We retain information only as long as necessary to fulfill its intended purpose or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Your Choices and Rights

Depending on your jurisdiction, you may have rights to:

Access or update your personal information
Request deletion of certain information
Opt out of marketing or electronic messaging
Request clarification about how your information is used

10. Changes to This Privacy Policy

EA Wellness MSO, LLC may update or revise this Privacy Policy at any time. Changes will be posted with an updated effective date.

11. Contact Information

EA Wellness MSO, LLC
Email: privacy@nuorowell.com
Phone: (305) 465-1504
Address: 65 E 55th St New York, NY 10022